You must not:
- Republish licenses or Plugins from https://wpsimpleseo.com
- Sell, rent or sub-license material, licenses or Plugins from https://wpsimpleseo.com
- Reproduce, duplicate or copy material, licenses or Plugins from https://wpsimpleseo.com
- Redistribute content, licenses or Plugins from WP Simple SEO
Non-Lifetime Licenses are automatically renewed every 12 months, unless you choose to cancel your Subscription. Support and Updates are only provided to active Licenses (that is, Licenses that have not expired or Lifetime Licenses).
An expired License will continue to work for the Plugin specified, however no support, software updates or account access are available.
- Our support hours are Monday to Friday, 9am – 6pm UTC.
- Support is provided initially via https://wpsimpleseo.com/support and then by email
- Standard Support (Single + Unlimited License Levels): We aim to respond in 2 – 3 working days (this applies to initial enquiries and responses).
- Priority Support (Lifetime Licenses): We aim to respond in 1 – 2 working days (this applies to initial enquiries and responses).
- All support requests are handled oldest to newest – so bumping / following up a request may slow down the response time.
- You must have an active License to receive support and updates.
- An active License is defined as either a Lifetime License, or a non-Lifetime License that has not yet expired.
- No matter how frustrated you may be, approaching us in a belittling, condescending, brash manner; expecting an immediate resolution, demanding something or being plain rude won’t make us fix your issue any faster. We’d much prefer a professional, polite interaction so that we can focus on getting your issue fixed quickly.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website, use of this website and our software (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.